the food always fresh, the store extremely clean, and the staff super friendly. Once, when I was short by a dollar, the manager paid the remainder out of his own pocket. It is hard to find customer service that goes so well beyond the usual. It's also open until 3am, so it's the perfect place for a late night meal. They have options for every diet; vegans, vegetarians, and meat-eaters will all find something good here. If you're there late, look out for John, whose sandwich artistry is unsurpassed. Always good vibes and great food at this location, probably the best in NYC.

really stood out to me was customer service I received from John. Very sweet man who really knows what true customer service is. He always greets customers politely, is patient, lets me know the latest promotions and deals, and customizes my sandwich to my liking. As a customer I wish there were more John's in customer service, but bottom line: I'm glad they hired him.

late at night, and John C. has always provided me with fantastic service and positivity. Even when he’s working solo and there seems to be a never-ending onslaught of orders. He’s one of the main reasons I always feel comfortable coming back to order from this location. Even if something is sold out, he has a suggestion or substitution ready. Rockstar service man!

they have the best service. A stand out employee to me is John. He's very hard working, friendly and accommodating!

place, but John/Jon went over and beyond. His warm, cool, instant friend vibe made me feel like I was at a friend’s house while they made food until I looked around and remembered, oh yeah, this is Subway. 🙂 Whoever hired him is really smart, as his personality makes Subway look good & quite frankly any company would benefit from having him a part of their team. I can see him scaling through this company and if that’s not possible, someone else who sees his value scooping him up. Best service ever!

actual garlic bread. Turns out it's like buttery garlic paste, disappointed. It tasted like garlic but it was oily.