Are You Just Here To Tell Us About Our Services?

Send Us Your Honest Feedback!

Summer I.

“My current dealing with this company 2 times had been a breath of fresh air in comparison to the other several HVAC companies I’ve dealt with in last couple of years (I have an older unit). They call you back immediately for an appt or questions., they send you an email prior to techs arrival with a photo of tech and info on him so you feel more comfortable., they send an email with an estimate before they work on your unit after diagnosis for you to approve, they then send me an invoice to my email and also a customer satisfaction survey. Not to mention the very first time I’ve had a tech fix the real issue on my unit and explain the problems in terms I can understand. I love that everything is documented via email and they are very professional all the way around. I wish I had found them sooner. I could have saved money and many headaches.”

B R.

“We received great customer service, excellent response time and a very reasonable bill for service. I could not be any happier with the services they provided. We called over Memorial Day to report and issue. They indicated they were fairly busy and would get to us around 5-6 pm that day. They called back to say they could come assess the issue by 2:00pm. They showed up and found it was a capacitor and the system was low on coolant. They solved the issue in minutes and had my AC cooling in no time. I was expecting to pay a fortune for same day service…especially over a holiday but the bill was far below my expectations for such good service. I am sold on Triple Play Home Services and will use them exclusively from now on.”

Leslie D.

“I had this company out to check my heater prior to the winter season. They did a great job and got me lined up for the cold weather. They arrived on time and did excellent work for a reasonable price. I will hire them again.”

Rhonda H.

“Highest recommendation! Mike has taken excellent care of us over the past few years. He and his team have earned my trust — and that is saying a lot. Great service, reasonable prices, just couldn’t ask for better people to work with! Also — they not only text you when they are on the way and give you a real-time tracker, but you get a PHOTO of the person who will be showing up at your door. What a GREAT idea! Why doesn’t everyone give this kind of customer-friendly service?”

Andy M.

“Unbelievable service. Called them, they responded in 10 minutes as to a schedule to get to my home. I called 7 other places today, only 2 even answered the phone. One could not get there for a couple days, the other said they would call back in 5 minutes. They called back over an hour later. Mike happened to be right around the corner, so he made a quick stop to see what the issue was. Low freon, he knocked it out quick. They sent me a text when he was starting to my house, with a tracker app to see that they were on the way. The responses were what set them apart, that I didn’t wonder what was going to happen and when it may happen. Quick and easy. Cannot recommend them enough. Thanks again Mike!”

Kindra V.

“I had a great experience with this local company! I woke up freezing at 2:30am – my heater had stopped working during the night on a 28 degree evening. So I emailed before 5:30am when I actually got up for the day to get a head start on getting my heater repaired. I got an email back from the owner within 10min! Then when their offices actually opened, I got an appt all set up with Naomi. She was awesome & got it set up for that afternoon when I could come from my office. Hector was waiting on me when I arrived. He was so nice & polite & went right to work diagnosing the issue. He found it quickly, went to get the part & had it fixed in a flash! For an unpleasant situation, it all went so smoothly – they all were prompt, nice, & knowledgeable in their customer service. Plus I loved how well they communicated every step from their arrival time to completing the repair.”

Judy S.

“We have been with HVAC since early 2014 and I wouldn’t go anywhere else, they are the best. Reliable, professional, personable, honest and they know their business! I would recommend them 5 plus!”

Stevan & Rebekah C.

“We have been with Triple Play Home Services for years. They have had the best customer service bar none.”

Rachel H.

“Jack came and looks at our unit and explained what was wrong and how to fix it and gave us the price up front. He even interact with my kids and they grabbed their tools to help!”

Blake R.

“I have used Mike and the Triple Play Home Services gang on several locations at two houses. They have gone above and beyond every time. Mike has even taken the time to show me what was going wrong with my furnace and what the solution was. I will use Triple Play Home Services from now on. It’s nice to have a go-to service provider you know you can trust.”

Sarah S.

“We will absolutely use this company again. They were quick to come out, very friendly, and pricing was fair. Thank you!”

Reid T.

“Showed up and completed the job without supervision. Price was a little steep for the number of properties I own, but getting the task done without taking up my time is definitely makes up for the premium”

Sean W.

“Always there when we need them. They have done our businesses and my home for years now. Mike and his team are great.”

John M.

“We have used Triple Play Home Services for quite a few years, and will continue to do so!! They serviced our old central heat & air unit, and when it was time for a new one 7 years ago, they had the best price, and we chose them for the install. We have always been pleased with their friendly service, professionalism, and competitive prices. Our repair this week was done by Jeffrey, he was awesome and we highly recommend him!!!”