Privacy Policy
Triple Play Home Services respects your privacy as our website visitors, and we commit to keep your personal information completely secure. We developed this privacy policy to describe how we collect and process your personal data.
INFORMATION WE COLLECT
Triple Play Home Services collects personal data, including names, gender, enterprise name, postal and email address, phone number, login details, and more. We also collect other information you provide to us as well as the contents of the messages you sent or the information you provided for our customer service support.
You may need to provide personal data before you use our products and services. In some cases, you may choose not to disclose your personal information to us. However, opting not provide your personal information may also mean that we cannot deliver you a certain product or service or respond to the issues you have raised.
No Third-Party Marketing Clause
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We do not share, sell, rent, or trade any consumer information, including phone numbers, with third parties for their marketing purposes. Your personal data is used solely for the purposes outlined in this policy, such as providing services, customer support, and relevant communications from Triple play home services.
Data Protection & Security Measures
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Data Security & Protection
We take the security of your personal information seriously. To protect your data from unauthorized access, disclosure, or misuse, we implement industry-standard security measures, including:
- Encryption: Sensitive data is encrypted during transmission and storage.
- Secure Servers: Your information is stored on secure servers with restricted access.
- Access Controls: Only authorized personnel have access to customer data.
- Regular Audits: We periodically review our security practices to ensure compliance with industry standards.
WHAT DO WE USE YOUR INFORMATION FOR
We may use your personal data for the following purposes:
- Contact you with consent and send updates and notices about our products and services that may interest you
- Fulfill your service requests and transactions as well as provide technical support
- Provide you with better and customized user-experience
- Improve our products and services through research and data analysis
- Perform and improve our anti-fraud and loss prevention programs
- Comply with applicable legal requirements and industry standards
INFORMATION SECURITY
Your personal information’s security is important to us. We use technical measures to safeguard your data from unauthorized access, loss, damage, or disclosure. We use cryptographic technology to keep your data confidential and only allow authorized access to it.
Privacy Policy for Messaging Campaigns
We value your privacy and are committed to protecting your personal information. As part of our messaging campaigns, we do not share, sell, or convey any Personally Identifiable Information (PII) to third parties for marketing or promotional purposes. This includes all data collected during opt-in processes and consent provided by users.
SMS Data Privacy:
No mobile information, including phone numbers and consent data, will be shared with third parties or affiliates for any marketing or promotional purposes. Your text messaging originator opt-in data and any related consent information will remain strictly confidential and will not be disclosed to any external entities.
COOKIES
Triple Play Home Services uses a small piece of data called “cookies” on your device. A cookie is a text file that consists of website names, identifiers, and characters and numbers stored by the server on your device. It is used to improve user experience.
UPDATES
Our privacy policy statement and practices may be updated anytime to comply with regulatory requirements and changes in applicable laws, adapt to new protocols, and align with the industry’s best practices and business purposes.
Please feel free to contact us if you think we’re not abiding with our privacy policy.
